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Cricut Design Space Download – What You Need to Know About the New Offline App plus Troubleshooting Tips

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Two stacked images; the top image is a screenshot of the Cricut design space grid with green text that reads "new cricut design space for desktop" and pink text that reads "why this is a good change". The bottom image is of an open laptop on a desk with Cricut design space for desktop open on the screen.

FAQs About the New Cricut Design Space Download

It seems many crafters in the Cricut world are panicking because of the new Cricut Design Space download switching to the offline desktop app.

I am here to put your mind at ease. Below are the most FAQs and even some troubleshooting help that can aid you in an easier transition.

If you are feeling overwhelmed or nervous about this change the best thing you can do is educate yourself. Below are a bunch of answers to questions and my Facebook Live video where I show you changes within Design Space!

Not yet familiar with your Cricut? Not sure which one to buy? I have a complete Cricut Buyer’s Guide to help you learn more!

Why are they changing Cricut Design Space to offline?

The biggest question about the Design Space change is why? If you are happy with your program why does it have to change?

Well, Design Space may be great now online but Cricut wants to ensure it continues to be great for many years! Moving their platform to offline will allow them to enhance user experience in a way that they can’t do when they are tied to content web browser updates and systems that may not support the functions they wish to roll out.

Design Space will also auto-update for you!

A computer screenshot of Cricut Design Space with the design canvas grid open. A popul on the screen shows a download progress bar at 57%. A mermaid tail graphic is on the Design Space grid in the background.

I know some of you are HIGHLY skeptical and many even frustrated right now. I PROMISE you it will all be okay and you will likely be very grateful for this change down the road. Let’s look at some other common questions about the new Cricut Design Space download.

A computer screenshot of the Cricut Design Space canvas grid with pink and green text displayed. The green text says "New Cricut Design Space for Desktop", and the smaller pink text says "why this is a good change"

Is the new offline Design Space app free?

Yes, absolutely. Cricut software has always been free and will continue to remain cost-free.

How do I install the Cricut Design Space Download for Desktop?

Good question! If you haven’t already done this you can install the desktop app right here. You can easily follow the prompts to have the program installed in a couple of minutes.

Once installed, you will launch Design Space from your desktop rather than an internet browser. If you go to https://www.cricut.com/design, you will be redirected to the desktop app as of 01/29/2020

Which computer is the Cricut Design Space download compatible with?

Cricut Design Space work for Windows and Mac computers. It DOES NOT work with Google Chromebook.

Windows Users – Make sure your software is updated to Windows 10 so the new app can be successfully installed and run smoothly.

Mac Users – make sure your software is also up-to-date

What will happen to my app on my iPad, iPhone or Android device?

Absolutely nothing! Here’s the funny part that most Cricut users are not aware of. The app for mobile devices is already offline! In other words, they are basically making desktop users match the same software as mobile device users.

What will happen to my Cricut Access subscription?

Nothing at all. Your Cricut Access AND any image you have purchased will automatically be transferred to the new app. Easy peasy – nothing you have to do.

What happens to my saved projects?

You guessed it..nothing! The saved project will also seamlessly redirect to the new desktop app.

Why is my app running so slow? Why doesn’t the app load at all?

I am a part of more than 50 Cricut Facebook groups and run a Cricut Facebook Group called Crafts and Cricut Lovers, and my newsfeed is constantly flooded with complaints about this change to the Cricut software.

It’s totally understandable that when something isn’t working for you, frustration will set in. But the good news is there is help!

If you are someone who is experiencing issues such as the app not opening or running very slowly the very first thing you need to do is make sure you have the latest version of software on your Windows or Mac computer. For 99% of people, this is the problem and can be quickly resolved.

However, if you have already updated your software and are still having issues then I recommend uninstalling and re-installing the software after you updated your computer.

You also need to be sure that you have at least a 2G of space free on your hard drive.

What if I did all that and am still having trouble with the new Cricut Design Space download?

If you have checked the boxes above then please contact Cricut Member Care here. They are awesome about helping!

Inside the new desktop app, they also have a help bubble at the bottom left-hand side. This helps you easily communicate what your issue is by selecting a subject, category and they even allow you to draw on the screen to point of specific problems!


A screenshot of the Cricut Design Space canvas with a sunflower graphic on the grid. A red arrow is pointing to a speech bubble icon in the bottom left-hand corner of the screen.
A screenshot of Cricut Design Space with a popup box on the screen. The popup box says "how would you rate your experience?" with a drop-down menu of options.

Can I continue to use the online version of Cricut Design Space?

After January 29th, 2020, the online version will automatically redirect you to the new offline desktop app.

How do I share my projects from the new Design Space app?

The same way as always! There is still a share option but the URL will simply open in the desktop app instead of online.

A computer screenshot of the My Projects section of Cricut Design Space. A red circle indicates where to click to share projects in the new Design Space Download.

How do I download Image Files for Offline Use?

If you ever want to use images when you are not connected to Wifi then select an image and click download in the far left corner. Once it has been successfully saved for offline use you can load, edit and cut the image without internet access!

A computer screenshot of the Images section of Cricut Design Space shows various images. A red circle indicates where to click to save an image for offline use.

My screen is blank when I load the Design Space for Desktop app

According to Cricut, this can be resolved by clearing your cache and relaunching the app.

Design Space is running slow

Cricut suggests performing a “force-reload” if this occurs. Do this by selecting View > force-reload.

A screenshot of Cricut Design Space. A red circle in the upper left-hand corner of the screen indicates where to click to force reload the Design Space app.

I can’t see all my projects or images?

In the event that images seem to be missing, close the app and relaunch it after you have checked that the internet connection is working. Until an image is saved for offline use the internet is still required to load images saved from the cloud. Remember to watch this video to see how to save your projects/images for offline use!

That’s it for now on the new Design Space desktop app! If you have another question feel free to ask below and don’t forget to check out Cricut’s troubleshooting help too!


Wanna be a Cricut Master and learn to create your own craft design files like me?

Do you own a Cricut machine or want to own a Cricut but maybe you are overwhelmed when you look at the Design Space software and feel lost with all the functions?

Maybe you wish you could create your own design files rather than being forced to spend money on every design for each project you make?

Let me share with you the 3 biggest mistakes Cricut crafters make and my proven steps to not only master your Cricut but also transform yourself into a craft designer!

If that sounds like it’s for you be sure to join me here in my FREE masterclass!

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